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Some Thoughts About Etsy, Etsy Integrity Team, and Malicious Store Flaggers

Please watch the following video and tell me what you think.

About two weeks ago, someone whose Etsy store was (also) closed by Etsy Integrity Team contacted me. This is what she wrote:

Helen · June 25, 2013 - 6:07 am
Watch this video and pass it explains the Wolf in Sheep’s clothing aka “Etsy” http://www.youtube.com/watch?v=53Hwl6Y9UWs 

This is the same story I keep on hearing. Etsy has been getting away with this for years. Now this has to stop and the only way to hurt them is make the Attorney General in their state make them comply to have a real telephone customer service team. Bombard the internet and get the Attorney General in New York to make Etsy comply or shut them down. This company has no telephone service they have thousands of sellers who my law have have the rights to speak to a real person about their livelihood. This company is even acting like a bank where they have their own payment processing and still no telephone customer team where you can ask a question about YOUR business the business you grew. Something sounds very fishy all the stories from sellers Etsy has damaged without a moments thought the so called integrity team asking for the in’s and out’s of a sellers business and then still giving them the big heave ho when all the information has been given. 

I have had the unfortunate dealings with Eliza on Etsy and I totally understand that this person is incompetent she was rude, arrogant and ignorant however the lack of customer service must be coming from the top otherwise this person would not have been allowed to address me the way she did without being reprimanded. I have a right as a customer to speak to a real person and for them to explain what is happening and how to resolve it. But all you get is a email answered whenever they feel like it and a person who is demeaning and not their to help you in any shape or form and not only that puts barriers in the way and makes it hard as possible for you.
Bombard the Attorney General and ask him why he is letting this Multi Million company in his jurisdiction get away with such bad business practices. Name and shame that is the only way these faceless corporations ever learn by denting their pockets. Etsy your time is coming and I will laugh my arse off when you cowards have to face your customers with no more hiding behind your computer screens. 

File reports and ask others to do the same: http://www.ag.ny.gov/internet-bureau-online-complaint-form 

I can describe building a business on Etsy like building a house on sand it will eventually collapse because it’s build on a weak foundation. 

Helen

Last February, Etsy Integrity Team shut my store down because I wasn’t willing to show them how I sculpted and knotted my original statement necklace. It took me months to get over the shock, sadness, and bitterness. But I’ve moved on.

I learned from other people whose stores were also closed by the Etsy Integrity Team … it can happen again and again … So, I thought that it’s wiser for me to just stay away from Etsy.

Requiring every Etsy Integrity Team member to face the people whose stores s/he suspended might be a good first step. This can help him/her to see us as people … and to realize that s/he can ruin people’s lives and start avalanches of pain and bitterness with just a clicks of his/her computer mouse.

But … to me, it’s not enough.

I believe that the people who randomly flag and report their fellow sellers in order to get rid of their competitors should face the consequences of the things they’ve done and pay for the losses that are suffered by the people whose lives they ruined. They should realize that what they’ve been doing amount to cyber bullying. Also, because they maliciously make their fellow sellers to loose their businesses, their investments, and perhaps also their livelihoods … these people might have committed several criminal acts as well.

Unless I’m sure that I’m protected against such people, I would never sell anything via Etsy again.

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